Data protection - La Bouteille Dorée
Consent and transparency for data collection
When you browse, create an account, purchase a product on labouteilledoree.com, subscribe to our newsletter or contact our customer service, we collect data that is essential for the proper functioning of our service and/or that is necessary for commercial prospecting purposes. We never collect data without your consent.
What data do we collect?
- Title, surname, first name, e-mail, password, billing and delivery addresses, order information: we need this data to process your orders
- Contact history: We need this data to best respond to your new requests for quotes, advice or information about our products.
- Your shipment history: We need this data to respond to your tracking requests and improve our delivery services.
- Browsing information (cookies), IP address and type of device used: we need this data to improve your user experience on the site and for commercial prospecting purposes. Consult the Cookie Charter of La Bouteille Dorée.
Who do we share your data with?
Your data is never shared with third parties so that they can use it for their advertising purposes. However, some of your data is shared with our partners in order to enable us to provide you with our services:
- Carriers
- Payment providers: banks and other payment services such as PayPal
- Communication providers: Blog platform, newsletter sending platform
- Advertising providers: these are targeted emails and advertisements on behalf of La Bouteille Dorée
- Statistics providers: all these providers only have access to the data they need to provide you with the best service. All these service providers are committed to protecting the data we transmit to them in an ultra-secure manner and to using it only within the strict framework of our contracts.
Newsletters and marketing emails
If you have consented, and only in this case, messages about the news of wine, our products and La Bouteille Dorée can be sent to you by e-mail. You can stop receiving marketing messages from us at any time by clicking on the unsubscribe links in each marketing message email that is sent or by contacting our Customer Service directly.
Targeted Ads
You may be targeted by La Bouteille Dorée for commercial prospecting purposes and through the use of cookies on social networks and/or on third-party sites. You can stop seeing these ads at any time:
- On social networks (Facebook, Twitter, Linkedin), you can configure very easily in your account settings
- On third-party sites, we invite you to read the La Bouteille Dorée's cookie policy to find out how to configure your browser.
Your rights regarding your personal data
We have duties and you have rights regarding your personal data.
- You have the right to be informed about the use of your data
- You have the right to access this data in order to rectify or delete it
- You have the right to access this data to transport it to another service provider
- You have the right to complain to your data protection regulator (CNIL)
To exercise your rights of access, rectification and deletion of personal data concerning you and subject to processing under the responsibility of our company, please contact our Customer Service by email at info@labouteilledoree.com or by post at A WINE DAY 16 boulevard Saint-Germain 75237 Paris Cedex 05 France.
Our responsibilities regarding your personal data
How long do we keep your data and where is it stored?
We keep your information for the life of your account and up to 3 years after you place your last order and/or have had a final exchange with our customer service.
To meet legal or regulatory obligations, we may also retain your data even after we no longer need to provide services to you.
Your data is stored in our databases or those of our service providers. In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you originally entered the data.
How does La Bouteille Dorée secure your personal data?
Your data is valuable. We have set up ultra-secure systems with our partners, such as encryption, authentication and fraud detection protocols.